Independent Coaches Agreement 

Terms & Conditions related to engagement of External Coaches (aka Independent Contractors)

Effective date: August 1, 2021

 

This document outlines the terms and conditions of agreeing to using external coaches referred to you by the www.DIYCouplesTherapy.com (“Site”).  The Website is owned and operated by Lindis Courtney Coaching & Development (“LCCD“, “us” or “we“).  

External Coaching TERMS AND CONDITIONS (THE “AGREEMENT”)

ALL AMOUNTS ARE EXPRESSED IN U.S. DOLLARS

Single Session length (60 minutes). Price: $150 per session.

6-Session Coaching Package (six 60 minute sessions). Price: $750.

1. NATURE OF THE RELATIONSHIP

  1. LCCD has retained the services of independent contractors (aka external coaches) that we refer to clients who are interested in couple or individual coaching.  These coaches are not employees of LCCD and are therefore labelled as “external Coaches”.  
  2. LCCD and its external Coaches offer educational services. These sessions are coaching sessions for your planning, education and motivation. LCCD represents, and by purchasing these external coaching sessions, you acknowledge that you understand and agree that these coaching sessions are not psychological counseling, relationship counseling, financial advising, estate planning nor any other type of counseling or therapy sessions.
  3. In addition, by purchasing these coaching sessions, you acknowledge that LCCD Coaches are not experts in any subject matter and as a result the sessions are focused on you as an expert of your own life, with your own goals and your own resources to achieve them.  All decisions you make while attending coaching sessions are entirely directed by you. You acknowledge that LCCD and the coaches are not liable for your decisions. 
  4. If you feel you need professional counseling or therapy, it is your responsibility to seek the help of a licensed professional.  LCCD and the external coaches are not therapists.  They are professional coaches. 
  5. From time to time your coaching calls may be monitored or recorded as part of our ongoing quality process and training for the coaches.  

2. CANCELLATION POLICY

  1. Cancellation:  LCCD coaching packages include 6 sessions over the course of 6 weeks.  There is no refund if you cancel before you have completed the six sessions, or if LCCD cancels this Agreement pursuant to Section 2.4 of this Agreement. In the event you decide to cancel this Agreement, LCCD shall retain the tuition of all six coaching sessions you have paid for. If you are unhappy with your coach, please notify [email protected] in writing within 7 days of your dissatisfaction and we will provide you with a different coach.
  2. 72-Hour Cancellation after signing the agreement: You may cancel this transaction without penalty or obligation by submitting to LCCD, a signed and dated written notice postmarked prior to midnight of the third business day after the date of this Agreement. Your notice must be signed by you, scanned or photocopied and emailed to [email protected]
  3. Assigned Coach: When purchasing this program, you are not purchasing the services of an individual coach. The assigned coach may not be available to conduct any one or all sessions in which case another coach will be assigned. You are not entitled to a refund if the originally assigned coach is not available.
  4. Account Activity: If you fail to meet up for your first scheduled coaching session within 30 days of signing up to the program, or (ii) you fail to attend any coaching sessions for at least 60 consecutive days, or (iii) you do not make your monthly payment (if any) by the agreed upon dates of your coaching sessions and after 30 days you do not make your payments to bring your account current, then LCCD shall have the right to cancel this Agreement, and you will be subject to liquidated damages as provided for in Section 2(A), above.

3. MISSED AND RESCHEDULED SESSIONS

  1. You will contact your Coach at agreed upon times, by calling a number, which will be provided to you, and you will be responsible for the telephone charges.
  2. If you miss your regularly scheduled call for any reason, without giving 24 hours notice, the call will be considered a completed session and will not be replaced by your Personal Coach.
  3. If you are late in making your scheduled call, the coaching session will end at its regularly scheduled time, irrespective of the length of the call, and will be considered a completed session.

4.   GENERAL PROVISIONS

  1. Warranties: You acknowledge that you are not relying upon any warranties, promises, guarantees or representations made by LCCD or the external coaches or anyone acting or claiming to act on behalf of LCCD unless it is in writing and made a part of this Agreement. All advertising material and all prior representations or agreements, if any, whether oral or written, are hereby superseded by this Agreement. This Agreement contains the entire understanding and agreement between you and LCCD and no addition or modification of any terms shall be effective unless set forth in writing and signed by you and LCCD. No sales representative of LCCD has the authority to modify the terms of this Agreement.
  2. Acceptance: By executing this Agreement, you agree to be bound by all the terms and conditions herein. Your execution of this Agreement will be required prior to commencement of any Coaching sessions as contemplated by this Agreement.
  3. Subject to Change: Dates and times of sessions will be determined by Coach availability.
  4. Assignment: This Agreement may not be assigned to another individual or entity.

5.  PAYMENT METHOD

You authorize LCCD to accept payment as directed by you and authorize LCCD to charge your credit card on file, if any, for any and all amounts due pursuant to this Agreement.

You authorize LCCD to accept payment as directed by you and authorize LCCD to charge your credit card on file, if any, for any and all amounts due pursuant to this Agreement.

6. INDEMNIFICATION

You agree to indemnify and hold harmless LCCD, and external coaches, and affiliated companies, their officers, directors and employees from any and all claims, demands, suits, expenses, costs, judgments or other charges incurred by you as a result of your choice to participate in these coaching sessions as outlined by this Agreement. You will not hold LCCD, or LCCD employees, or LCCD’s referred external Coaches for any negligent actions or adverse results, whether known or unknown, that you may incur or suffer as a result of the coaching sessions you receive pursuant to this Agreement.

7. DISPUTES

Any controversy between you and LCCD arising out of, in connection with or related to this Agreement shall be submitted to final, binding and conclusive arbitration in Norway, Europe.  

The Norwegian arbitration institute is the Arbitration and Dispute Resolution Institute of the OCC. Established in 1984, the OCC presented new rules for arbitration and mediation in force from 1 January 2017.